Suite Sojourn logo – luxury travel concierge offering bespoke, harmonious, and personalized experiences
Suite Sojourn logo – luxury travel concierge offering bespoke, harmonious, and personalized experiences

Hotel Booking: Travel Preferences & Special Requests

Travel Preferences and Special Requests

Response Times (excluding holidays)
• Within 48 hours on weekdays
• Within 72 hours on weekends and holidays

Important Information
This form is for no-fee hotel booking requests only. If we are required to research multiple options, there is a admin fee that will be charged. This keeps our team from spinning wheels without any traction and allows us to allocate time efficiently and provide high-quality service to our clients.

We work with serious inquiries only. Price-shopping requests will not be accommodated. However, If you locate a lower rate directly on a hotel’s official website or through American Express Fine Hotels & Resorts (FHR), please provide a screenshot for review.

Screenshots from online travel agencies (OTAs) will not be accepted.

Please submit a new form for each new request.

 WE DO RESERVE THE RIGHT TO DECLINE A REQUEST 

Our hotel partners LOVE details. Please include as many details a possible so the hotel team can be fully prepared for your arrival. This information helps us personalize your hotel experience.

As you would like it to appear on your reservation
Name
Full Legal Name as It appears on your passport.
We primarily work out of email, but in the event our email goes to spam, we may call you to ensure you received our email!
Address
If not available, example for Four Seasons/ Aman, etc, please type "N/A" The Suite Sojourn does not book hotels with points or provide advise on using points.
Vacation, honeymoon, birthday, anniversary, etc.
If birthday, please note the traveler who is celebrating and if a special milestone.
*Important: Please note date of celebration if falls within the stay dates.
Flight details or ETA if driving
If your flight details are ETA are not yet known, please enter 'TBD' (To Be Determined).
Flight details or ETA if driving
If your flight details are ETA are not yet known, please enter 'TBD' (To Be Determined).
Will you need concierge assistance with any of the following? Please note we do charge a fee for concierge assistance
Concierge Assistance Fees

Tell Us How You Like To Travel!

Full Legal Name of all guests, relationship to primary guest, ages of children at time of check-in. If booking multiple rooms, please list per room.
Preferred Accommodation:
Additional bedding requests
Standard Requests
*Please note that these are requests only. We will do our best to communicate your requests to our hotel partners.

VIP Preferences

Drink / Bath Preference
*Please note that these are requests only. If you'd like a particular amenity guaranteed, we can accommodate that for your through the hotel guest relationships team at cost.
Welcome Amenity Preference
*Please note that these are requests only. If you'd like a particular amenity guaranteed, we can accommodate that for your through the hotel guest relationships team at cost.
Baby or Toddler Amenities
Please note that these are requests only. We will do our best to communicate your requests to our hotel partners.
*Very important: Please note which traveler has allergy, or a medical condition, or mobility issues.
Required Documentation for Booking Verification
Travel Agent of Record + Scope of Service + Fees
METHOD OF COMMUNICATION

Please understand that while planning your trip, we will primarily be in contact via email or scheduled phone calls. This approach provides you with the best level of service while ensuring that no important information is overlooked. We strongly discourage questions via text message in order to maintain accuracy and clarity while we plan your trip. In advance of your departure date, we will provide you the best local contact information for prompt assistance after business hours. Unscheduled calls and texts are of course available to you for any in-travel emergencies that arise. We do charge after hours fees for any non emergency calls.

Professional Services Agreement
Travel Insurance Acknowledgement
Terms and Conditions
By typing your name above, you agree that this electronic signature is the legal equivalent of your manual signature. You consent to be legally bound by the Terms & Conditions of this document and acknowledge that you have read and understood the terms of this hotel booking request.

GDPR Agreement & CONSENT

This form collects your name, email address, physical address, and phone number to facilitate communication and provide you with the necessary assistance. Please refer to our Privacy Policy to learn how we safeguard your submitted information.