Response Times (excluding holidays)
• Within 48 hours on weekdays
• Within 72 hours on weekends and holidays
Important Information
This form is for no-fee hotel booking requests only. If we are required to research multiple options, there is a admin fee that will be charged. This keeps our team from spinning wheels without any traction and allows us to allocate time efficiently and provide high-quality service to our clients.
We work with serious inquiries only. Price-shopping requests will not be accommodated. However, If you locate a lower rate directly on a hotel’s official website or through American Express Fine Hotels & Resorts (FHR), please provide a screenshot for review.
Screenshots from online travel agencies (OTAs) will not be accepted.
Please submit a new form for each new request.